Privacy Policy

Thank you for visiting Goneedle.com (“Goneedle.com”, “Goneedle”, “us”, “we”, “our”) website and reviewing our privacy policy (the “Privacy Policy”).

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Information Collection

What personal information do we collect from the people that visit our website at Goneedle.com?

When ordering a product or registering for a service on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site, or provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products so we can continue to improve and bring the best for you.
  • To follow up with you after correspondence (live chat, email or phone inquiries).

How do we protect your information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
  • All transactions are processed through Paypal.com, one of the most trusted gateway provider and are not stored or processed on our servers.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
  • We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, it won’t affect the user experience of the site.

Third-Party Disclosure

We do not sell or trade to outside parties your Personally Identifiable Information.

We may use a third-party advertising company to serve ads when you visit our Site. If we do so, this company may use information (not including your name, address, email address or telephone number) about your visit to the Services in order to provide advertisements about goods and services that may be of interest to you.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the footer of our website.
  • You will be notified of any Privacy Policy changes on our Privacy Policy Page
  • You can change your personal information by emailing us at info@goneedle.com

Do Not Track Signals

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

Due to the nature of the services offered by Goneedle, such as academic tutoring, workshops, it’s required for us to collect information from children under 13. We collect only what is necessary, and we do not allow third-parties to collect PII from children under 13.

We adhere to the following COPPA tenants:

  • We will not require a child to disclose more information than is reasonably necessary to participate in an activity.
  • Parents can review their child’s personal information, direct us to delete it, and refuse to allow any further collection or use of the child’s information.
  • Parents can agree to the collection and use of their child’s information, but still not allow disclosure to third-parties unless that’s part of the service.
  • Parents can review, delete, manage or refuse with whom their child’s information is shared through emailing our support staff, through calling our support number contacting us directly.
  • We will notify parents directly before collecting PII from their kids. This includes what specific information you will want to collect and how it might be disclosed, a link to your online privacy policy, and how the parents can give their consent. Also, if the parent doesn’t consent within a reasonable time, you will delete the parent’s and child’s online contact info from your records.

If there is a need to remove your child’s information, please contact us at info@goneedle.com

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will notify you via email within 1 business day, should a data breach occur

Changes to our Privacy Statement

We may modify or update this Policy from time to time. If we make any adjustments to this Policy, we will endeavor to notify you by email prior to the change becoming effective but will not be liable for any failure to do so. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your agreement to be bound by such changes to this Policy.

Our Commitment

We take all measures to protect your personal information, are committed to adhering to our privacy policy and to making your online experience secure and valuable at all time. If you have a question or concern related to this Privacy Policy, you may contact us by email at info@goneedle.com