Return & Refund Policy

Thanks for choosing Goneedle.com!

If you had any issues with your purchase or are simply unsatisfied, we would be happy to fix things for you. We truly care about the happiness of our customers, and are dedicated to providing the best shopping experience possible. Kindly look at the following information, don’t hesitate to reach out if you have any questions.

Returns

  • You have up to 30 days after the purchase date to return an item.
  • All return items but be unused and in original condition to be eligible for a return.
  • The return item must still be in its original packaging.
  • Buyer must provide a receipt of proof of purchase.

Refunds

  • Once your returned item has been received, it will be inspected and we will notify you that it has been received.
  • When a return is approved, a refund will be immediately initiated to your original form or payment.
  • You should see the refund credit within a few business days. This will vary based on your card issuers policy.

Shipping

If an item is being returned, the buyer will be responsible for all return shopping costs. Shipping costs cannot be refunded.

If a refund has been issued, the cost of shipping will be deducted from the refund amount.